Frequently Asked Question

I am trying to download a file from the Downloads page (or an upgrade link) but it isn't working
Last Updated 2 months ago

There are a number of possible reasons for this. It may just be unlucky timing (too many other people trying to download at the same time). Try leaving it for a few hours, and trying again later.


If the problem persists, it may be a firewall issue. It may also be related to security settings on your web browser. If you have any software designed to manage downloads for you, try disabling that. If you have more than one internet browser, try using a different one. If you have another PC (e.g. a laptop), try using that. It may just be a question of persistence.

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